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Posts Tagged ‘tanning salons’

6 Useful Ways To Keep Your Staff Smart And Your Customers Happy

Friday, February 19th, 2010

Customers rely on you, as a tanning salon owner, and your staff to provide them with the most accurate information regarding their tanning experience.  Here a just few a ideas that can help you keep your clients happy and your employees informed.

1. Never allow the client to dictate tanning exposure times and always advise new tanners on the appropriate exposure schedules.

2. Stay current on industry news and regulations.

3. Know how to handle the media and combat anti-tanning press with positive information.

4. Establish a proactive relationship with the media.

5. Have product and equipment brochures available for your customers and be able to advise them on the best products and equipment choices for their tanning needs.

6. Give your staff regular pop quizzes and samples of products so they can better explain the benefits to customers with first-hand knowledge.

5 Things To Remember When Choosing New Tanning Equipment

Tuesday, January 19th, 2010

Choosing the right tanning equipment is one of the most important decisions a tanning salon owner will make. By investing in new equipment, you can take advantage of cutting-edge features, ergonomic interiors and eye-appealing exterior designs. Consider the following when selecting new equipment:

1. Choose a vendor that offers a complete line of tanning equipment and backs it with service and tech-support. Don’t be afraid to ask questions and expect real answers.

2. Offer multiple levels of tanning. This allows you to upgrade low-pressure tanners to medium-pressure beds, and your medium-pressure tanners to high-pressure units for a minimal charge.

3. Look for equipment with varied tanning times such as 8-, 10-, 15- and 20-minute exposure schedules. This allows for a staggered customer flow and turnover in tanning rooms.

4. Consider units with appealing features and eye-catching graphics and designs to enhance their marketability.

5. Don’t undercut your profits. You can’t sell upgrades if people are used to getting something for practically nothing. Price on the merits of your equipment and the tanning experience they provide.